Terms and Conditions
Welcome to Joiya.co
These Terms and Conditions Please read them carefully.
1. Use of Website.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.
2. Products & Services
All descriptions, images, and prices of products are subject to change without notice.
We make reasonable efforts to ensure accuracy, but errors may occur.
The product image and the actual product may slighlty vary due to photography and lighting.
Availability of products is not guaranteed and may be limited.
3. Orders & Payments
By placing an order, you agree to provide accurate and complete information.
We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.
Payments must be made using the methods available on the website.
4. Shipping & Delivery
Delivery times are estimates and may vary due to external factors.
We are not liable for delays beyond our control.
Risk of loss passes to you once the order has been delivered to the shipping carrier.
5. Returns & Refunds
Returns, exchanges, and refunds are subject to our Return Policy which is At Joiya Jewels, each piece is crafted with care and checked for quality before dispatch. Since our jewelry is hygiene-sensitive, we follow a no return, no refund policy.
We accept exchanges only in case of:
Wrong item delivered
Damaged or defective product on arrival
To request an exchange:
Contact us within 48 hours of delivery at [our email/WhatsApp].
*Item must be unused, in original packaging, with proof of purchase.
*Exchange approval is at our discretion after inspection.
*Items must be returned in their original condition unless defective.
6. Intellectual Property
All content on this website, including logos, images, designs, text, and software, is our property or used under license.
You may not copy, reproduce, or distribute content without prior written consent.
7. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our Services.
To the maximum extent permitted by law, our liability is limited to the amount you paid for the product or service.
8. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms at any time. The latest version will always be available on this page.
Continued use of our Services means you accept the updated Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
\11. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: Jewelsjoiya@gmail.com
Gandupalli Bharathi
No-22, 7th main
Near kabeer ashram
Krishna temple road
Doddabommasandra
Bangalore-560097
Karnataka
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